Terms of service

These Terms of Service govern access to and use of spraygroundg.shop, including purchases made through the website.

Throughout these Terms, “spraygroundg.shop,” “we,” “us” and “our” refer to the operator of spraygroundg.shop. “Customer,” “you” and “your” refer to the person accessing the website or placing an order.

By accessing the website or purchasing a product, you agree to these Terms of Service.

If you do not agree, do not use the website or place an order.

1. ONLINE STORE

spraygroundg.shop is an independent online retail store operated through Shopify’s ecommerce platform.

Shopify provides technology used to host and operate the store. Unless expressly stated otherwise, a sales contract is between the customer and spraygroundg.shop, not Shopify.

1. ELIGIBILITY

To place an order, you must:

• Have reached the age of majority in your province or territory of residence; or
• Use the website with the authorization and supervision of a parent or legal guardian; and
• Have legal capacity to enter a binding contract

You may not use the website for unlawful or unauthorized purposes.

1. ACCURACY OF CUSTOMER INFORMATION

You agree to provide current, complete and accurate information when placing an order or creating an account.

You are responsible for reviewing:

• Name
• Email address
• Telephone number
• Billing address
• Shipping address
• Postal code
• Apartment or unit number
• Product selection
• Size, colour and quantity

spraygroundg.shop is not responsible for delays or losses caused by inaccurate information supplied by the customer, except where applicable law provides otherwise.

1. ACCOUNT SECURITY

If you create an account, you are responsible for:

• Maintaining the confidentiality of your password
• Restricting access to your device
• Keeping account information accurate
• Notifying us of suspected unauthorized access

We may suspend an account where there is a reasonable security, fraud or policy concern.

1. PRODUCTS AND SERVICES

Products and availability may change without notice.

We may:

• Add or discontinue products
• Limit quantities
• Correct product information
• Modify product features
• Restrict sales by destination
• Cancel orders where a product is unavailable

Any exercise of these rights remains subject to applicable consumer-protection law.

1. PRODUCT INFORMATION

We make reasonable efforts to display product descriptions, specifications, measurements, colours and images accurately.

Actual appearance may vary because of:

• Screen settings
• Lighting
• Photography
• Manufacturing variations
• Packaging updates
• Reasonable production tolerances

Customers should review product descriptions and available measurements before purchasing.

Nothing in these Terms permits materially false or misleading product representations.

1. PRICES

Product prices are displayed on the website and may change without notice.

A price change does not affect an order already accepted, except where:

• The displayed price resulted from an obvious technical error
• The order involved fraud or unauthorized activity
• Applicable law permits correction

Applicable taxes, discounts and charges will be displayed during checkout.

All standard orders qualify for free shipping.

1. PRICING ERRORS

If a product is listed at an incorrect price because of a typographical, technical or system error, we may contact the customer before fulfillment.

The customer may choose to:

• Confirm the order at the correct price; or
• Cancel the affected order for a full refund

We will not substitute a higher price without the customer’s agreement.

1. ORDER SUBMISSION AND ACCEPTANCE

Submitting an order is an offer to purchase.

An automated order confirmation acknowledges receipt but does not necessarily confirm final acceptance.

We may review an order for:

• Product availability
• Payment authorization
• Fraud risk
• Address validity
• Quantity limits
• Legal or shipping restrictions

An order is accepted when it enters fulfillment or is shipped, subject to applicable law.

1. RIGHT TO REFUSE OR CANCEL ORDERS

We may refuse or cancel an order for legitimate reasons, including:

• Product unavailability
• Payment failure
• Suspected fraud
• Incorrect pricing
• Shipping restrictions
• Abuse of promotional terms
• Excessive quantities suggesting unauthorized resale
• Violation of these Terms

If payment has been collected for a cancelled order, the applicable amount will be refunded.

We will not cancel an order for a reason prohibited by human-rights or consumer-protection law.

1. PAYMENT

Customers agree to pay the total amount displayed at checkout.

Payments are processed through Shopify and authorized third-party payment providers.

Customers represent that they are authorized to use the selected payment method.

We may request additional verification where reasonably necessary to prevent fraud.

1. FRAUD PREVENTION

We may use automated or manual fraud-screening systems.

An order may be delayed, cancelled or held for verification where transaction information indicates elevated risk.

Verification may include confirming:

• Customer identity
• Billing information
• Payment authorization
• Delivery address
• Order purpose

Failure to complete reasonable verification may result in cancellation and refund.

1. SHIPPING

All standard orders receive free shipping.

The estimated delivery timeframe is 15–20 business days after order confirmation.

Delivery times are estimates and may be affected by events outside our reasonable control.

The complete terms governing shipping are provided in our Shipping Policy.

1. RETURNS AND REFUNDS

Eligible products may be returned within 30 days after delivery.

Return eligibility, exclusions, shipping responsibility and refund processing are governed by our Return and Refund Policy.

Nothing in these Terms limits non-waivable consumer rights.

1. ORDER CANCELLATIONS AND CHANGES

Customers should submit cancellation or change requests promptly to info@spraygroundg.shop.

Requests cannot be guaranteed after processing begins.

Orders that have shipped generally cannot be cancelled and must be handled under the Return and Refund Policy.

1. PROMOTIONS AND DISCOUNT CODES

Promotions may be subject to:

• Eligibility conditions
• Start and end dates
• Product exclusions
• Quantity limits
• Single-use restrictions
• Geographic restrictions
• Minimum purchase requirements

Unless expressly stated otherwise:

• Discount codes cannot be combined
• Discounts have no cash value
• Expired promotions will not be applied retroactively
• Promotional errors may be corrected before order acceptance

Promotional terms will not override mandatory legal rights.

1. GIFT CARDS AND STORE CREDIT

Gift cards and store credits:

• May be used only through supported checkout methods
• Are not redeemable for cash except where required by law
• Must not be obtained or used fraudulently
• May be subject to separate terms disclosed before purchase

1. REVIEWS AND USER CONTENT

Customers may submit reviews, comments, photographs or other content where the website permits.

By submitting content, the customer confirms that:

• The content is accurate and based on genuine experience
• The customer owns or may lawfully submit the content
• The content does not infringe third-party rights
• The content is not defamatory, unlawful, threatening or deceptive
• The content does not contain malware or unauthorized advertising

The customer grants spraygroundg.shop a non-exclusive, worldwide, royalty-free licence to use, reproduce, display, format and distribute submitted content for website, marketing and customer-service purposes.

This licence does not transfer ownership of the content.

1. REVIEW MODERATION

We may remove or decline content that:

• Contains personal information
• Is unrelated to the product
• Uses abusive or discriminatory language
• Includes unlawful claims
• Contains spam
• Infringes intellectual-property rights
• Creates a security risk
• Is demonstrably false or fraudulent

We will not suppress legitimate negative reviews solely because they are critical.

1. INTELLECTUAL PROPERTY

Website content, including text, graphics, layout, logos, photographs, icons, videos and software, is protected by applicable intellectual-property laws.

Unless authorized in writing, users may not:

• Copy substantial website content
• Reproduce product photography for commercial use
• Use website branding to impersonate spraygroundg.shop
• Modify or distribute protected content
• Scrape the website for unauthorized commercial purposes
• Remove copyright or trademark notices

Limited personal, non-commercial use is permitted.

1. THIRD-PARTY TRADEMARKS

Third-party names, product marks and logos belong to their respective owners.

Use of a third-party mark for product identification does not automatically indicate sponsorship, endorsement or affiliation.

No affiliation should be assumed unless expressly disclosed.

1. PROHIBITED USES

Users may not use the website:

• For unlawful purposes
• To violate intellectual-property rights
• To distribute malware
• To conduct fraud
• To submit false information
• To harass or discriminate
• To interfere with website security
• To collect personal information without authorization
• To place orders using stolen payment information
• To circumvent purchase limits
• To impersonate another person
• To engage in automated scraping that disrupts the website

We may restrict access where a user violates these rules.

1. THIRD-PARTY LINKS

The website may contain links to third-party websites.

Third-party websites are not controlled by spraygroundg.shop. We are not responsible for their content, products, security, availability or privacy practices.

Use of third-party websites is at the user’s discretion and subject to their terms.

1. OPTIONAL THIRD-PARTY TOOLS

We may provide access to tools operated by third parties.

Such tools may be provided without control or monitoring by spraygroundg.shop.

Users should review the provider’s terms before using an optional tool.

1. PRIVACY

Personal information is handled according to our Privacy Policy.

By using the website, customers acknowledge that information may be processed by Shopify, payment providers, shipping companies and other service providers necessary to operate the store.

1. WEBSITE AVAILABILITY

We aim to maintain reliable access but do not guarantee that the website will always be uninterrupted, secure or error-free.

The website may be unavailable because of:

• Maintenance
• Platform interruptions
• Network failures
• Security incidents
• Software updates
• Events outside our control

1. INFORMATIONAL CONTENT

General information on the website is provided for ordinary product and shopping purposes.

It is not professional medical, legal, financial or technical advice.

Customers should seek qualified professional advice where appropriate.

1. DISCLAIMER OF WARRANTIES

To the maximum extent permitted by law, the website is provided on an “as available” basis.

We do not exclude or limit warranties, conditions or guarantees that cannot legally be excluded under applicable consumer-protection law.

Nothing in these Terms excludes responsibility for supplying products as described or providing remedies required by law.

1. LIMITATION OF LIABILITY

To the maximum extent permitted by law, spraygroundg.shop is not responsible for indirect, incidental, special or consequential losses that were not reasonably foreseeable at the time of purchase.

This limitation does not apply where liability cannot lawfully be excluded or limited, including liability arising from:

• Fraud
• Wilful misconduct
• Gross negligence where legally applicable
• Personal injury caused by negligence where exclusion is prohibited
• Mandatory consumer guarantees
• Other non-waivable statutory rights

For claims that may lawfully be limited, aggregate liability relating to a purchase will not exceed the amount paid for the affected product.

1. INDEMNIFICATION

To the extent permitted by law, a user agrees to indemnify spraygroundg.shop against losses arising from:

• Unlawful use of the website
• Fraudulent conduct
• Infringement of third-party rights
• Malicious interference with website systems
• Material violation of these Terms

This provision does not require a consumer to indemnify spraygroundg.shop for our own breach, negligence or unlawful conduct.

1. FORCE MAJEURE

We are not liable for delay or failure caused by events beyond reasonable control, including:

• Natural disasters
• Extreme weather
• War or civil unrest
• Government action
• Customs disruption
• Labour disputes
• Carrier interruption
• Internet or utility failure
• Public-health emergencies
• Supply-chain interruption

We will make reasonable efforts to reduce the effect of such events.

1. TERMINATION

We may suspend or terminate website access where a user:

• Violates these Terms
• Engages in fraud
• Threatens website security
• Abuses customer-service personnel
• Misuses promotions or returns
• Engages in unlawful activity

Termination does not affect rights and obligations arising before termination.

1. SEVERABILITY

If any provision is found invalid or unenforceable, the remaining provisions remain effective.

The invalid provision will be interpreted or limited to the minimum extent necessary to make it enforceable where permitted.

1. NO WAIVER

Failure to enforce a provision immediately does not waive the right to enforce it later.

1. ENTIRE AGREEMENT

These Terms, together with the Privacy Policy, Shipping Policy, Return and Refund Policy and other policies displayed on the website, form the agreement governing website use and purchases.

1. GOVERNING LAW

These Terms are governed by applicable Canadian federal law and the applicable laws of the province or territory connected to the transaction.

Nothing in these Terms prevents a consumer from relying on mandatory protections or bringing a claim in a forum available under applicable law.

1. CHANGES TO THESE TERMS

We may update these Terms to reflect operational, legal or regulatory changes.

The updated version will be posted with a revised effective date.

Changes do not retroactively reduce rights relating to an order already accepted unless required by law or agreed by the customer.

1. CONTACT

Questions concerning these Terms should be sent to:

spraygroundg.shop
Email: info@spraygroundg.shop